Ace Moving & Storage Keeps Moves Personal
- 1 hour ago
- 3 min read
The same crew, start to finish
By Like Media Team
When you hire Ace Moving & Storage, the same crew stays with the move from the first box loaded to the last piece unloaded, with no handoffs along the way. For customers, that means fewer surprises and a smoother move.
"To provide service with integrity and kindness." That is how manager Wendi Callea describes the company's approach to every job. Ace is owned by a local couple born and raised in the area, who purchased the business from the previous owner with hopes of growing it while bringing careful, personal service to their community. Much of the business comes by word of mouth, neighbor to neighbor.
The company is known locally for moves in Coeur d'Alene, Hayden, Post Falls, Rathdrum, and beyond, though the crew handles more than local moves. Interstate hauls run regularly on trucks kept in routine maintenance and equipped with air-ride suspension for the long miles. Packing comes at whatever level a customer needs, from full service down to load-only, and the crew takes on items that other companies tend to turn down.
Pianos, hot tubs, antiques, large mirrors, glass tables, pool tables, and safes are the hard moves the team gets called on to handle. Callea points to one job involving a grand piano stranded on a second floor above a U-shaped staircase. The crew worked it down the stairs, down the driveway, and into the truck, then delivered it to Indiana intact. On another job, a cross-country load of crystal, china, and antique furniture reached its destination 1,300 miles away safely.
That level of care starts with the crew. Every mover passes a background check and drug testing before stepping into a customer's home, and they arrive in marked uniforms. The owners value their crew and make a point of taking care of them, which is why so many reviews mention the same names again and again.
Storage is also a major part of the business, not an afterthought. Climate-controlled units protect furniture and electronics through North Idaho's changing seasons, personal vaults keep each customer's load private, and 24-hour surveillance covers the facility. Fire- and storm-resistant buildings add another layer of protection, while short-term storage covers the gap when a sale closes before the next place is ready. Long-term storage is also available for customers who need more time.
Summer is when North Idaho moves, as new residents arrive, houses change hands, and families settle across Coeur d'Alene, Hayden, Post Falls, and surrounding communities. The schedule fills early in the season, and the calendar tightens as summer gets underway.
Accountability runs through all of it. When the same crew owns a job from start to finish, there is no question about who packed what, who handled each piece, or how the move was managed. Callea wants every homeowner to have one team, one point of trust, and one clear standard.
Ace is licensed, bonded, and insured, with more than 30 years of industry experience behind the operation. Customers often point to the same things, arriving on time, communicating clearly, and taking care with the heavy, delicate, and hard-to-move pieces. For a free quote, call 208.659.1123.
What comes next is room to grow, with the owners hoping to expand beyond North Idaho while keeping the service that built the company. For a business built around one crew, one move, and one standard of care, growth does not mean changing what works. It means bringing that same service to more customers.
Ace Moving & Storage
4325 W. Industrial Loop
Coeur d'Alene, ID
208.659.1123
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