Proudly providing clients quality, durable and aesthetically pleasing solutions
Photo Courtesy of North Idaho Garage Door
By Jillian Chandler
North Idaho Garage Door, owned by Erik and Kelsey Johansen, epitomizes a family driven commitment to quality, integrity and community service. Erik's journey began in construction at 18, honing his skills in residential building and heavy machinery operation including a stint at Boeing. His diverse experience laid the groundwork for founding North Idaho Garage Door, leveraging his expertise into a successful venture. Kelsey's background in customer service and a master’s in counseling psychology complements Erik's construction expertise. Their shared vision for work-life balance led to the establishment of North Idaho Garage Door in February 2022, prioritizing exceptional service and community connection.
“Embarking on the venture using our savings was a daunting endeavor, particularly with the added responsibility of our two young children,” Kelsey reflects. “This journey has seen challenges, both minor and significant, but the continuous encouragement and backing from our loved ones, their belief in our vision and their unwavering support have been our pillars of strength. “
In two years, North Idaho Garage Door has flourished, earning a reputation for reliability and excellence. Their comprehensive services range from repairs and maintenance to custom installations. What sets them apart is their commitment to honesty; they operate without commissions. “This means you can trust our small family team to provide honest and unbiased advice, tailored to your specific needs. Our focus is on delivering top-notch service and ensuring your satisfaction, not on pushing unnecessary products or services,” Kelsey notes. “Our dedication to integrity has enabled us to build trust with homeowners, property managers and businesses alike, transforming first-time clients into lifelong customers.”
Their commitment to excellence is evident in every project they undertake — big or small. Whether a customer is in need of a simple repair to extend the life of their current garage door or considering a completely new, custom-designed installation, North Idaho Garage Door will help guide their clients through every step of the process.
North Idaho Garage Door's dedication to integrity and community extends beyond business. They take pride in contributing to the safety and security of their clients' homes and businesses, ensuring peace of mind through dependable services.
Their success story is not just about building a business; it's about building lasting relationships and being an integral part of the local community. The Johansens are proud members of NIBCA (North Idaho Building Contractors Association), collaborating closely with fellow builders and businesses. Kelsey's involvement in committees like Professional Women in Business and North Idaho Mamas in Business underscores her commitment to supporting women and fostering community engagement. This dedication led to Kelsey being recognized as Kootenai County Young Professional’s Top 30 under 40 winner this past year.
At North Idaho Garage Door, they are committed to serving a wide range of locations from Coeur d'Alene to Sandpoint — and all areas in between. Their dedication to accessibility is reflected in their customer service, with phone lines open seven days a week to ensure their team is always available to meet the needs of the community when it comes to their garage doors.
Earlier this year, they took second place for The Business Journal of North Idaho's Best of 2024 for Garage Door Contractor.
“We take great pride in being an integral part of our community, continually striving to contribute positively and uphold the highest standards of service,” Kelsey adds. “We look forward to serving our neighbors for many years to come, offering high-quality garage door solutions and customer service that exceeds expectations.”
North Idaho Garage Door
208.417.3125
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