This holiday season, let the team at Mrs. Clean do all the work By Jillian Chandler
“It was fate,” Jim Franklin recalls.
Jim, along with his son-in-law Austin Elrod, purchased the well-established Mrs. Clean cleaning service (established in 2012) in 2017 and formed Coeur d'Alene Cleaning Services, LLC. With extensive experience in home services, which includes alarm systems, audio and video, and pest control, Jim says, “Providing cleaning services seemed like a good fit, and the business became available for sale at the right time. “I was sharing an office building with the former owner and learned the company was for sale. I told my entrepreneur son-in-law Austin about it, and he made fun of me on the golf course during one of my back swings, yelling, ‘Mrs. Clean!’ Although I did duff that shot, I went on to win the match and decided to buy the company and prove to him that while owning a cleaning company was not my lifelong dream, being a successful business owner was. So, we dove into it 100 percent—and the rest is history. I truly love this business and all the people who I work with!”
At Mrs. Clean, their mission is to provide the highest quality cleaning services available while continuously exceeding the expectations of their clients, with a vision to establish and maintain themselves as the most trusted and sought-after cleaning company in North Idaho and the surrounding area.
Teamwork, respect, reliability, accountability, integrity, quality and community are values the company embraces. "Our success is the result of hard work and dedication every single day, without exception, while focusing on our core values," affirms Jim. The company’s core values are at the forefront of every decision made, and it has paid off! Mrs. Clean has been awarded the Business Journal of North Idaho's “Best Of” in both Maid Service and Janitorial Service six years running (2018 to 2023). They also won Idaho’s Best (Panhandle) in two categories the past two years.
“It is very important to be recognized in the community as the best of our industry,” Jim acknowledges. “We have a very large base of satisfied customers, past and present, which continues to grow year after year. They are happy to vote for us, and we are very thankful for their support.”
At Mrs. Clean, they are a people company first; cleaning company second. Jim prides himself on not only growing the company every year but providing an excellent work environment focusing on helping his people achieve their goals and chase their dreams. He offers his employees the highest compensation, benefits and bi-annual bonuses. “Again, taking care of our people is our number one goal, and it’s very rewarding to see them grow and succeed in life,” he affirms. “We have many people who have been with us for several years, and we have watched them grow both personally and professionally.”
He finds it rewarding to help not only the people who work for him and their families but members of the community who reach out with special requests. Mrs. Clean has provided free cleaning to deserving families in need, cleaning homes and businesses without compensation, while employees volunteer their time to help. “We also volunteer and support many of the festivals and events in downtown Coeur d’Alene,” Jim adds. “We are very proud to call Coeur d’Alene our home. It is an honor and privilege to have a successful business in this beautiful area we live in while being close to my mom and sisters and their families.”
With the holiday season fast approaching, let the team at Mrs. Clean do all the work for you, so you can sit back and enjoy quality time with family and friends. Jim recommends calling to get on the schedule at least 30 days in advance.
Mrs. Clean Coeur d’Alene Cleaning Services, LLC 532 West Lacrosse Avenue Coeur d'Alene, Idaho 208.660.0617 MrsCleanCdA.com